Faced with a decentralised user base, a complex SAP user interface and challenges with infrastructure, one facilities services company challenged ISB Global to take WR1 mobile; to reach 150 users across the UK and Ireland.
Many companies face similar challenges; which is why ISB set out to create a truly mobile solution, integrate it with SAP and make it available on a subscription basis as a software-as-a-service (SaaS) solution.
The architectural complexities of delivering a SaaS solution and the need to connect to multiple ERPs meant a traditional mobile development approach would have taken too much time resource to develop and deploy.
Utilising the OutSystems Platform the mobile application could be brought to market much faster – in a matter of weeks rather than months, thanks to OutSystems’ off-the shelf SAP integration and multi-tenancy capabilities.
With tight integration to SAP, it provides field employees the ability to record and monitor customer service requests via mobile and web devices. Its intuitive and easy to use interface increases staff efficiency and reduces training needs.
It is a 100% SAP integrated cloud solution that renders only the data needed to complete a job as efficiently as possible, guiding users through the process.
7 Canute House
Durham Wharf Drive
Brentford
TW8 8HP
UK
+44 208 232 8884
714, 7th Floor
Siddique Trade Center
Lahore
54660
Pakistan
+924 235 787 758
8 The Green Ste B
Dover
Delaware
19901
USA
+1 717 467 3183
Muscadel House
Brandwacht Office Park
Stellenbosch
7600
South Africa
+27 213 001 232
Copyright © 2024 ISB Global
ISB Global Smart Solutions is a trading name of ISB Global Ltd.
Privacy policy | Terms of use
