Customer & Supplier Cockpit

For any business having a 360° view of the customer or supplier is the golden nugget. The Customer & Supplier Cockpit provides an account manager or customer services adviser a single cockpit whereby everything related to a customer can be viewed, updated and added to depending on authorization level. Services include updating contact details, reviewing contracts & pending work orders, adding new services, viewing recent interactions, financial history and re printing of invoices. It also enables operators to quickly handle customer queries, resolve issues, update services & provide full reporting.

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